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Catch Us Giving is a customer service recognition program developed exclusively for Lambert-St. Louis International Airport and its facility partners.  The program has a key foundation of public involvement to “catch” Airport employees giving great customer service.  Those who are caught are eligible for incentives and airport-wide recognition. 


Complete this form to nominate someone for a Catch Us Giving award. Thank You!

Employee Name




Describe Location in Airport

Your Name

Phone or Email

Tell Us About Your Positive Experience

  Please enter in the number below:

Catch Us Giving Winners


SCOTT TRIPLETT - Pride Industries

Nomination:   I left my cell phone in the ladies restroom. Scott ran over to see why I was crying.  He got right on his cell phone and went to look for my cell phone.  He left for a short time and came back.  He then got a call and took off running.  He came back in about 10 mins with my phone.  I burst into tears again and hugged him. It was a huge deal to me because my cell had all of my younger brother's funeral plans on it.  I was devastated.  He went over and above finding my phone.  I am so grateful for his help & compassion.  Thank you Scott!!!


We flew back from Tampa Florida on February 25, 2016. Our flight was delayed and we did not arrive in St. Louis until 12:15 am on 2-26-16. We originally rode the MetroLink from Scott Air Force Base to the St. Louis Airport.   We were going to board the MetroLink to return back to the base, but we were informed that this was the last train of the night and it was only going as far as Union Station. We would have been stranded at the airport.


Officer Powell pushed me in my wheelchair all the way across the Airport and assisted us in using the red phones, enabling us to get a shuttle to the base. Not being travelers and our ages being 69 and 70 years old we were very tired and confused. His help was appreciated more than he knows.


As a former Lieutenant in the Illinois Department of Corrections for 20 years I highly commend this gentleman’s actions. My sister also sends her commendations.



Airport Improvements

Free Cell Phone Lots

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