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Category: Lambert News

Lambert News

New Development Opportunities Take Flight at Airport’s Business Diversity Forum

Lambert-St. Louis International Airport will host the 2016 Business Diversity Forum: Diverse Opportunities to Create New Successes on Friday April 1, 2016.  The event is free, and will be held from 8:00 a.m. – 12:00 p.m. in Terminal 1 Concourse B. 

Airport Director Rhonda Hamm-Niebruegge will speak on Lambert’s 5-year strategic plan, current progress, and renewed focus on passenger growth, financial stability, economic development, and customer satisfaction.  A highlight of the event is a dynamic presentation by renowned keynote speaker, Ravi Norman, CEO of THOR Construction, which is among the largest African American Companies in the nation.  Mr. Norman will discuss his “SIT-EAT-GROW” model for growing small businesses and minority entrepreneurship.

The event is designed to showcase new and ongoing development opportunities at Lambert Airport, and to breakdown the nuances often associated with doing business in an airport environment. Additionally, the forum creates an educational and networking opportunity for M/W/D/ACDBE’s to connect with prime contractors and airport decision makers.  The forum will feature roundtable discussions on how to do business at Lambert Airport, upcoming contract opportunities, understanding a joint venture and how it can help grow your company, business-to-business networking, navigating the certification process, bonding requirements, and other business development topics. The schedule also includes networking breakfast, awards presentation, and exhibit hall. 

Businesses connected with professional services such as accounting, HR management, legal, PR/marketing, as well as personnel staffing are encouraged to attend. 

Lambert hosted its first-ever Business Diversity Forum last spring. It was attended by over 400 people, and highlighted the requirements for federal and local certification for minority and women-owned businesses.

Registration is required by March 29, and can be made by calling 314-426-6111 or by clicking here

 

“Scrollathon” Artwork Gets Extended Stay with Lambert Installation

In collaboration with the Saint Louis Art Museum, Lambert-St. Louis International Airport has installed an artwork of colorful fabric scrolls designed by St. Louisans Steven and William Ladd.

Crème de la Crème Because It’s the Best of the Best (2016) is now on display through September 8 on the lower level of Terminal 1 at the entrance to the A Concourse. The temporary exhibition is the latest installation on behalf of the Lambert Art and Culture Program.

Steven and William Ladd, now based in New York, served a residency at the Saint Louis Art Museum in early 2016. They hosted a “scrollathon” involving more than 500 students and community members.  Participants each created two scrolls of tightly wound strips of fabric, one to keep and one to contribute to the final artwork.  The “scrollathon” allowed the students to work with the nationally recognized artists who shared their history of St. Louis and explored the use of recycled materials.

“The Ladd brothers are known for their unique, craft-based approach to their work, and for their commitment to sharing their values and artistic process with others,” said Brent B. Benjamin, the Barbara B. Taylor Director of the Saint Louis Art Museum. “The museum was pleased to host the Ladds as artists in residence and grateful for the opportunity to welcome more than 500 collaborators who contributed to this compelling work.”

The artwork (fiber, archival board, pins and metal trinkets) was created in conjunction with the Ladd’s exhibition Scouts vs. Sports? at the Saint Louis Art Museum. The artwork is on display courtesy of the Saint Louis Art Museum, Steven and William Ladd and Cristina Grajales Gallery.    

The Saint Louis Art Museum “Scrollathon” was made possible through the generous support of The Trio Foundation of St. Louis.

Music on the Fly: Lambert Photo of the Week

The Mike Halloran Duo entertains travelers in Concourse C, concluding the opening week of Lambert’s spring music series.

The Lambert Art and Culture Program at Lambert-St. Louis International Airport launched a spring music series this week that features live local musicans in the concourses.  Performances will be held Thursdays and Fridays each week from 2:00 p.m. – 5:00 p.m. through May 20. The live bands will vary from solo artists, to duos and trios performing a wide range of musical genres that include Jazz, Blues, RnB, Top 40, Rock, Latin/World, Country and Singer/Songwriter.  The entertainment will regularly alternate between Terminal 1 (concourses A and C) and Terminal 2.  For a complete performance schedule, please click here

Lambert Launches Live Spring Music Series This Week

Entertainment Scheduled at the Airport Thursdays and Fridays through May

The Lambert Art and Culture Program at Lambert-St. Louis International Airport is launching a spring music series beginning February 18 and ending May 20, 2016.  Live musicians will be entertaining travelers in the concourses on Thursdays and Fridays each week from 2:00 p.m. – 5:00 p.m.

“The Lambert Art and Culture Program has done so much to beautify our airport with incredible physical artworks,” said Airport Director Rhonda Hamm-Niebruegge.  “Adding performance art, especially with some of the best local musicians, is a fantastic avenue to welcome our travelers in a uniquely St. Louis way.”

The live bands will vary from solo artists, to duos and trios performing a wide range of musical genres that include Jazz, Blues, RnB, Top 40, Rock, Latin/World, Country and Singer/Songwriter.  The entertainment will regularly alternate between Terminal 1 (concourses A and C) and Terminal 2.  The music program is being managed by Contemporary Productions.

In May of 2015, the airport celebrated #LambertThanks customer appreciation week, which was the first time live bands were introduced into the gate areas.  “The response was so overwhelmingly positive,” said Hamm-Niebruegge, “that even after one week we knew it was a concept worth pursuing.” 

The entertainment schedule is as follows:

Performances will be on Thursdays and Fridays each week from 2pm – 5pm in the concourses.

Date

 

Location

Artist

Genre

 

2.18

 

T2

My Friend Mike Duo

Variety

 

2.19

 

T1C

Tommy Halloran Duo

Jazz/Blues

 

2.25

 

T1A

Jackson Howard Duo

Variety, Singer/songwriter

 

2.26

 

T2

Arvell and Co. Duo

Variety, RnB, top 40

 

 

3.3

 

 

T2

 

Odds Lane Duo

 

Variety, Singer/songwriter

 

3.4

 

T1C

Good To Drive Duo (of Whiskey Morning)

Country

 

3.10

 

T1A

Miss Jubilee and the Humdingers (4 piece)

Jazz/Blues

 

3.11

 

T2

Tommy Halloran Duo

Jazz/Blues

 

3.17

 

T2

My Friend Mike Duo

Variety, RnB, top 40

 

3.18

 

T1C

Acoustik Element

Latin, World

 

3.24

 

T1A

Leland's Road

Variety

 

3.25

 

T2

Johnny Chase

Variety

 

3.31

 

T2

Bottom's Up Blues Gang (trio)

Blues

 

 

4.1

 

 

T1C

 

Jackson Howard Duo

 

Variety, Singer/songwriter

 

4.7

 

T1A

Miss Jubilee and the Humdingers (4 piece)

Jazz/Blues

 

4.8

 

T2

Arvell and Co. Duo

Variety, RnB, top 40

 

4.14

 

T2

My Friend Mike Duo

Variety, RnB, top 40

 

4.15

 

T1C

Odds Lane Duo

Variety, Singer/songwriter

 

4.21

 

T1A

Johnny Henry Duo

Rock, Country, Variety

 

4.22

 

T2

John Farrar Duo

Jazz/Blues

 

4.28

 

T2

Tommy Halloran Duo

Jazz/Blues

 

4.29

 

T1C

Jackson Howard Duo

Variety, Singer/songwriter

 

 

5.5

 

 

T1A

 

Johnny Chase

 

Variety, Singer/songwriter

 

5.6

 

T2

Miss Jubilee and the Humdingers (4 piece)

Jazz/Blues

 

5.12

 

T2

Leland's Road

Variety

 

5.13

 

T1C

Good To Drive Duo (of Whiskey Morning)

Country

 

5.19

 

T1A

Bottom's Up Blues Gang (trio)

Blues

 

5.20

 

T2

Arvell and Co. Duo

Variety, RnB, top 40

 

 

*Schedule is subject to change 

The mission of the Lambert Art and Culture Program is to create a visually outstanding impression of Lambert-St. Louis International Airport, generate community pride, and ensure that art at Lambert continues to complement and build upon its rich visual legacy. Through both visual and performing arts, the program aims to highlight the unique art and culture in the St. Louis region, as well as works from national and international scenes.

A Winning Team: Lambert Photo of the Week

 

The 2015 Catch Us Giving  nominees pose for an overhead photo at the Catch Us Giving Annual Awards.

How many people would you guess work at Lambert St.-Louis International Airport?  If you guessed over 7,000, you would be correct.  All of those workers represent dozens of different companies, contractors, and departments here at the airport. Lambert celebrated those employees who were “caught” in 2015 giving great customer service through the airport-wide Catch Us Giving customer service recognition program.  The public submits their positive comments, and the person they nominate becomes eligible for incentives and awards. 2015 was a record year, with nearly 1,200 nominations received, that’s a 178 percent increase over 2014. The  Catch Us Giving Annual Awards included a live band, photo booth, candy bar, lunch buffet, and prize giveaways. 

Lambert Awards Ambassador of the Year, Celebrates Customer Service

Lambert-St. Louis International Airport awarded its Ambassador of the Year at the Catch Us Giving customer service annual awards reception Tuesday.  The celebration honored hundreds of employees who were “caught” by the public in 2015 for giving great customer service.

The highlight of the event was when a crowded room rose to their feet as Airport Director Rhonda Hamm-Niebruegge announced Henry Ford from ABM/Super Park as the Ambassador of the Year.   ABM Industries manages Airport parking and shuttle services. Ford is honored for going out of his way to personally return an envelope containing several thousand dollars cash to Larry Hart, a traveler who unknowingly left it on Ford’s shuttle bus. Mr. Hart, President of LJ Hart & Company, made a surprise appearance to help present the special award. 

“I didn’t even know it was missing yet,” Hart said. “I was getting a very good shoe shine for my trip to France, and Henry comes in just running and hands me the envelope.  The look on his face, so relieved to find me, tells you what a good person he is.”

The Catch Us Giving program has a key foundation of public involvement to “catch” Airport employees giving great customer service. Nearly 1,200 nominations were submitted in 2015, a growth of 178 percent over 2014. Employees from 40 different companies and employee groups were represented, up 30 percent from 2014.  The Catch Us Giving Committee reviews all of the nominations each month and chooses two monthly winners.  At the end of the year, they select the person who delivered the most outstanding act of customer service as the program ambassador.

“This type of airport-wide acknowledgement of employees going above and beyond for our passengers is one we look forward to every year,” said Hamm-Niebruegge. “Catch Us Giving is a great way for us to celebrate these exceptional people, while also providing us an opportunity to hear what means most to our guests.”

The reception also included special recognition for the monthly winners, a live band, photo booth, candy bar, lunch buffet, and prize giveaways.  The event was sponsored by the Regional Business Council, Funjet Vacations, Air Choice One, and US Bank.

Global Entry Enrollment Opens at Lambert-St. Louis International Airport

Expedited security clearance through U.S. airports for St. Louis travelers just got easier with the announcement by U.S. Customs and Border Protection (CBP) that a new Global Entry Enrollment Center has opened at Lambert-St. Louis International Airport.  This Enrollment Center is for processing applicants for CBP’s trusted traveler programs, such as Global Entry, NEXUS and SENTRI. The trusted traveler programs allow expedited clearance for pre-approved, low-risk travelers upon arrival in the United States. It is the first Global Entry Enrollment Center in Missouri.

 “We are pleased to open a Global Entry Enrollment Center in St. Louis for those hoping to join the ranks of trusted traveler,” said Area Port Director Joseph Lanzante. “The new enrollment center provides a convenient, local center for people to complete their application process.”

The St. Louis enrollment center is now open Monday, Wednesday, and Friday from 8 a.m. to 11 a.m. in Terminal 2, via the International Arrivals entrance (Door 16).  Interested travelers must first apply online through the CBP’s Global Online Enrollment System.  Once the application is filed, the program will offer available appointment times for applicants to visit Lambert’s enrollment center for an in-person interview. Applicants should park in the Terminal 2 Garage. They can also park in the Terminal 1 Garage and take a free shuttle to Terminal 2.

“A Global Entry enrollment center in St. Louis is one of the biggest demands we’ve had from our business and global travelers over the last couple of years,” said Lambert Director Rhonda Hamm-Niebruegge. “Now, St. Louis applicants no longer have to travel to other cities to finish the enrollment process.”

Upon arrival in the United States from abroad, Global Entry members are able to bypass the traditional CBP inspection lines and use an automated kiosk. Travelers scan their passport and fingerprints, answer customs declaration questions using the kiosk’s touch screen and proceed with a receipt to the exit—the whole process takes only about one minute.

Global Entry has expanded to 52 locations, including 11 international preclearance locations. These locations serve 99 percent of incoming travelers to the United States. U.S. citizens enrolled in Global Entry automatically become eligible for benefits of TSA Pre✓™ for domestic travel. Travelers interested in enrolling in one of CBP’s trusted traveler programs can learn more about the programs at CBP.gov.

Lambert-St. Louis International Airport Records its Busiest Year since 2009

Lambert-St. Louis International Airport wrapped up 2015 with its best year in passenger traffic since 2009.  Lambert (STL) served 12,752,331 total passengers in 2015, a 2.9 percent increase vs 2014 (12,395,860 passengers). Enplanements (boarding passengers) for the year were up 2.7% with 6,376,297 passengers vs 6,206,499 in 2014. Arriving passenger traffic was up 3 percent with 6,376,034 passengers vs 6,189,361 in 2014.

“We saw passenger growth in 10 months over the year, and ended with a strong holiday season that saw passenger activity increase more than six percent in the final quarter,” said Lambert Director Rhonda Hamm-Niebruegge. “Lambert’s airlines reported strong ticket sales throughout the year and we added four new non-stop destinations this year that certainly helped fuel this growth.”

Lambert’s new non-stop destinations in 2015 included Southwest Airlines’ service to Austin, TX (AUS) and Orange County, CA (SNA), Alaska’s service to Portland, OR (PDX) and Air Choice One’s new service to Jackson, TN (MKL).    

Momentum from 2015 is carrying over to 2016. The addition of several more new non-stop destinations from St. Louis will push Lambert to more than 70 non-stop destinations by the peak summer travel season. Earlier this month Southwest began twice-daily service to Little Rock, AR (LIT). In March, Southwest will begin flying a daily non-stop to Pittsburgh, PA (PIT) and will then add twice daily service to Wichita, KS (ICT) and Des Moines, IA (DSM) in April. Frontier Airlines will begin 3x per week service to Atlanta, GA (ATL) in April.  In June, Southwest will begin new service to Oakland, CA (OAK) - a new St. Louis destination- while also adding Cleveland, OH (CLE) and Portland, OR (PDX) to its network.

Southwest finished 2015 with a leading enplanement market share of 51.7 percent. American Airlines is 2nd in market share with 20 percent. Delta Air Lines is 3rd in market share with nearly 14 percent of enplanements at Lambert for the year.

Passenger aircraft departures in 2015 increased one percent with 81,612 vs 80,713 in 2014. Cargo aircraft departures increased 10 percent with 1,572 vs 1427 in 2014.

Real ID Update: DHS Sets Enforcement to Begin January 2018

Department of Homeland Security (DHS) Secretary Jeh C. Johnson announced Friday afternoon that enforcement of the Real ID Act at U.S. Airports will now be effective January 22, 2018. That gives non-compliant states, like Missouri and Illinois, another two years to meet stricter standards for identification, such as driver’s licenses.

Until then, air travelers can continue to use all official state IDs for boarding domestic commercial flights. Beyond the new deadline, those passengers carrying IDs that do not meet the requirements of the REAL ID Act must present an alternative form of identification acceptable to the Transportation Security Administration (TSA).

DHS also outlined a timetable for educating the traveling public beginning in 2016 with web-based advisories, handouts and airport signage.

Airports Council International-North America (ACI-NA) today applauded the announcement by the U.S. Department of Homeland Security (DHS) of its plan to provide a reasonable time prior to initiating the enforcement of REAL ID requirements for passengers traveling on commercial aircraft.

“ACI-NA and its member U.S. airports applaud the decision by DHS to provide a reasonable timeframe prior to requiring passengers to present identification from a REAL ID compliant state in order to travel on commercial aircraft,” said ACI-NA President and CEO Kevin M. Burke. “Through its decision to provide a two-year implementation timeframe, DHS clearly recognized the importance of minimizing the potential impact on the traveling public.  ACI-NA and its member airports look forward to ongoing coordination with DHS and the Transportation Security Administration to advance initiatives to educate travelers and help to ensure a reasonable implementation of REAL ID requirements.”

 

Read official DHS Announcement and REAL Id Timeline.

DHS: No Immediate Changes in ID Enforcement at Lambert, Other Airports

The Department of Homeland Security (DHS) has issued new information that clarifies uncertainty about new state ID requirements for passengers traveling through Lambert-St. Louis International Airport and other U.S. Airports. A January deadline was set for all states to comply with new federal ID regulations under the Real ID Act. However, in a new website post by DHS (click here) , travelers are being told “residents from ANY state are still able to use a driver’s license, or any of the various other forms of identification accepted by the Transportation Security Administration (Passport or Passport Card, Global Entry cards, U.S. military IDs, airline or airport-issued IDs, federally recognized, and tribal-issued photo IDs).”

DHS further states in its web post that it is in the process of planning how to enforce Real ID regulations at airports. However, there will not be any changes made without a minimum of a 120-day notice to the traveling public. Missouri, Illinois and a few other states are still working though compliance issues related to the Real ID Act.

Airport Improvements

Free Cell Phone Lots

Avoid parking fees the next time you pick up a passenger. Lambert provides free waiting zones for motorists near each terminal.

Learn More »

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