Lambert- St. Louis International Airport held its annual Catch Us Giving Annual Awards Reception today honoring those employees who have been recognized by passengers and visitors for going the extra mile. Airport Director Rhonda Hamm-Niebruegge named Customer Service Representative Keith Burleson with Air Serv as the Ambassador of the Year. Air Serv is the vendor which provides services to Southwest Airlines in Terminal 2. Burleson was chosen for being recognized by passengers and visitors throughout the year for providing excellent customer service.
“This event is a great time for us to come together as a unit and reinforce the importance of going the extra mile for the passengers we serve,” said Rhonda Hamm-Niebruegge, Lambert Airport Director.
The Catch Us Giving customer service program receives tremendous support from the business community. Sponsors of the Catch Us Giving Annual Awards Reception are American Airlines, Southwest Airlines, Funjet Vacations, The Regional Business Council, Extended Stay America, InMotion Entertainment, Hudson, Super Park and US Bank.
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Avoid parking fees the next time you pick up a passenger. Lambert provides free waiting zones for motorists near each terminal.