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Crowning Glory: Lambert Photo of the Week

A traditional African Kufi is just one of the many hats and head-coverings highlighted in Lambert’s new exhibit by the Griot Museum of Black History.

There’s wild and colorful hats, subdued hats, ancient hats and old-fashioned hip hats. And they’re all part of African-American history now on display in Lambert’s Terminal 1 Meeting Place Gallery. The Griot Museum of Black History is showcasing "Crowning Glory," an exhibit with nearly 50 hats and headcoverings from traditional Africa to more contemporary styles seen on Sunday in area churches. The brightest and boldest hats are in the "Evolution of Church Hat" cases, with many hats coming from area citizens. The Griot documents the stories behind the hats, including the history and impact of the Millinery Industry on St. Louis that includes a profile of the Levine Hat Company. The exhibit is open to the public and runs through May.

The Griot Museum of Black History Debuts "Crowning Glory" Exhibit

A bold and colorful showcase of traditional and contemporary African-American culture is now on display at Lambert-St. Louis International Airport with the debut of the “Crowning Glory” exhibit. The display by the Griot Museum of Black History of St. Louis features the evolution and trends of African-American head-coverings.  

The Airport and the Griot Museum will host an opening reception for the exhibit on Wednesday, February 20, 5:30-6:30 p.m. The exhibit is located at the Meeting Place Gallery in Terminal 1 Bag Claim.

The exhibit explores four main themes with more than 50 hats and head-coverings and other artifacts from The Griot's collections and private citizens. One case focuses on traditional African head coverings, including ceremonial masks to traditional Zulu headwear worn by married women, called Isicholos. A major focus of the exhibit, “Evolution of the Church Hat,” shows a wonderful display of women’s hats typically worn just for Sunday services. The hats range in styles from a subdued black straw hat from the 1920s to larger, more elaborate and attention-getting headwear, like a bright green feather hat. The exhibit also details the amazing Millinery history in St. Louis in a showcase called “Hats in the Lou.” The Levine Hat Company, which manufactured and sold popular men’s hats like the Knox and the "Zoot Suite" hat, is also prominently featured. The company had deep connections to the St. Louis African-American community since it opened for business in 1903.

The Griot Museum of Black history opened in 1997 with a mission to create a community of life-long learners who explore, discover, experience and embrace the region’s rich and enduring African-American heritage. “Crowning Glory” is curated by Lois D. Conley, Founding Executive Director and James A. Vincent, historian.

The “Crowning Glory” exhibit is accessible to all Airport visitors. The exhibit is sponsored by Lambert-St. Louis International Airport with support from the St. Louis Regional Arts Commission. The exhibit runs through May, 2013.  

 

     

                         

Airport Jazz: Lambert Photo of the Week

The Jim Stevens Duo belted out some jazz hits for Mardi Gras Day at Lambert.

Lambert’s new stage in Terminal 1 finally got some entertainment attention with Mardi Gras Day. The first musicians to hit the stage Friday were part of the Jim Stevens Duo who played well known hits for passengers, visitors and employees. Music fans could also watch the performance from the Ticketing Lobby through the new atrium between the lower and upper levels. Mardi Gras Day featured four jazz bands for the day, both in Terminal 1 and Terminal 2. The Airport also welcomed dozens of volunteers from the Convention and Visitors Commission. They handed out Mardi Gras Beads to arriving passengers and others throughout the day.

Mardi Gras Day at Lambert Brings Live Jazz and Free Giveaways for Visitors, Passengers

Friday, February 8, has been designated Mardi Gras Day at the Airport.  Airport employees will join the celebration by decorating and dressing up for Mardi Gras.  Passengers will be greeted with jazz sounds from local bands throughout the day in both terminals.  Here is the featured lineup:

·         Jim Stevens Duo- 12 p.m.- 2 p.m. (Terminal 1)
·         Heather Matthews Trio- 4 p.m.- 6 p.m. (Terminal 1)
·         The Usual Suspects- 12 p.m.- 2 p.m. (Terminal 2)
·         St. Louis Songbird Duo- 4 p.m.- 6 p.m. (Terminal 2)

The festive celebration will include volunteers from the St. Louis Convention & Visitor’s Commission’s handing out beads to visitors and arriving passengers throughout the day. 

St. Louis Mardi Gras history is also on display at Lambert for the fourth-straight year with the an eye-catching exhibit of the official St. Louis Mardi Gras posters dating back to 1982.  The main exhibit is located in the Terminal 1 Baggage Claim area.  A second exhibit is in the Terminal 2 ticketing lobby.  Both exhibits will remain on display throughout February. 

 Lambert’s Mardi Gras celebration precedes The River City Casino Grand Parade on February 9.  The month-long calendar of Mardi Gras events wrap up with the Lumiere Place Fat Tuesday Parade in downtown St. Louis on February 12.  For a list of events and more details, log onto www.mardigrasinc.com.  

Mardi Gras Day at Lambert Brings Live Jazz and Free Giveaways for Visitors, Passengers

Friday, February 8, has been designated Mardi Gras Day at the Airport.  Airport employees will join the celebration by decorating and dressing up for Mardi Gras.  Passengers will be greeted with jazz sounds from local bands throughout the day in both terminals.  Here is the featured lineup:

·         Jim Stevens Duo- 12 p.m.- 2 p.m. (Terminal 1)
·         Heather Matthews Trio- 4 p.m.- 6 p.m. (Terminal 1)
·         The Usual Suspects- 12 p.m.- 2 p.m. (Terminal 2)
·         St. Louis Songbird Duo- 4 p.m.- 6 p.m. (Terminal 2)

The festive celebration will include volunteers from the St. Louis Convention & Visitor’s Commission’s handing out beads to visitors and arriving passengers throughout the day. 

St. Louis Mardi Gras history is also on display at Lambert for the fourth-straight year with the an eye-catching exhibit of the official St. Louis Mardi Gras posters dating back to 1982.  The main exhibit is located in the Terminal 1 Baggage Claim area.  A second exhibit is in the Terminal 2 ticketing lobby.  Both exhibits will remain on display throughout February. 

 Lambert’s Mardi Gras celebration precedes The River City Casino Grand Parade on February 9.  The month-long calendar of Mardi Gras events wrap up with the Lumiere Place Fat Tuesday Parade in downtown St. Louis on February 12.  For a list of events and more details, log onto www.mardigrasinc.com.

  

Stocking Frenzy: Lambert Photo of the Week

A Hudson employee helps stock one of the new stores in the E Concourse at Lambert-St. Louis International Airport.

Stores closed. Stores Opened. And in the hours between, there was a stocking frenzy. Friday marked the first day for Lambert’s newest lineup of retail stores. The previous operator of the Airport’s stores closed on Thursday to make way for Lambert’s new operator, a joint venture by premium retailer Hudson Group. Hudson and dozens of its employees and managers worked overnight to bring in their own merchandise so they would be ready for the first sales as soon as the concourses opened. Hudson’s new lineup of stores includes its flagship news and gift store, Hudson. In addition, Lambert will also welcome Eddie Bauer, CNN Newsstand, Spectacles, Bliss, Ebony News and more.

Lambert Begins Projects to Improve Entrances to Terminal 1

Starting this week, Lambert will begin major infrastructure improvements between exits 14, 15 and 16 in the ramp area that connects Bag Claim and the Yellow Level of the Terminal 1 Garage. Work includes new ceilings, HVAC, lighting and the addition of new wall finishes. Airline baggage service offices in this area are being relocated to temporary facilities directly adjacent to baggage carousels during the construction, which will be completed this fall.  At least two of three doorways will be open at all times during the construction.

The second project will overhaul two lower level entrances that connect Bag Claim with Arrivals Drive, the roadway for passenger pickup and most ground transportation shuttles. These covered walkway entrances were damaged during the April 22, 2011 tornado.  Lambert will be building new sleek, all-glass enclosed walkways that will better enhance Lambert’s historic terminal architecture. The project is being funded with support from the Eastman Chemical Company, as well as insurance proceeds. The glass panels will allow natural lighting to brighten the pathway for the public to and from the lower level Bag Claim. Eastman’s Saflex® and Vanceva® interlayers bring safety, security and UV protection to the laminated glass. LLumar® decorative window films provide a distinct design pattern to the enclosed walkways. Entry/Exit 17 will be closed beginning the first week of February for construction. This phase of the project should be completed in April. Construction on Entry/Exit 12 will proceed after the first phase of the project is completed.  Alternate doorways will be used for passengers and visitors to enter and exit the terminal during this construction.

These projects will complement the major interior renovation nearing completion in the Airport’s Terminal 1 Bag Claim and the lower level. The Airport Experience renovations include new ceilings, new lighting, new interior wall and flooring surfaces, new signage, new directories and new restrooms. The Airport Experience renovation on the Ticketing Lobby, including new ticket counters and new terrazzo flooring, will be completed by this summer.

Lambert to Open New Hudson Stores This Week

The retail shopping scene at Lambert-St. Louis International Airport will get a dramatic makeover beginning this week. HG-St. Louis JV, a joint venture of premier travel retailer Hudson Group, will formally begin its 10-year contract with Lambert on February 1 for the Airport’s news, gift and specialty retail concessions.  Hudson will reopen a majority of the existing retail locations currently operated by The Paradies Shops. Over the next five months, Hudson will build out 13 locations featuring top national brands and exclusive local concepts as well.  

During the 5-month build-out, Hudson will operate some temporary store units which will feature core news and gift merchandise offered through its flagship Hudson store. Hudson will offer its full mix of merchandise once it opens all of its new stores by late June 2013. Here is the current store lineup for Lambert:

Terminal 1: Hudson

A Concourse: Hudson, Maxiga & Spectacles

C Concourse: Hudson, Bliss, Ebony News, Spectacles, Natalie’s Candy Jar and Eddie Bauer

E Concourse: Kids Works, Spectacles, Hudson, St. Louis Sports, Natalie’s Candy Jar and Discover St. Louis.

 HG-St. Louis JV is a joint venture comprised of Hudson Group (HG) Retail, LLC; Final Phase Marketing, Inc., based in St. Louis; OHM Concession Group, LLC of St. Ann, Missouri; and Newburns Management Group, LLC. Final Phase Marketing, OHM Concession Group and Newburns Management Group are certified ACDBE companies. The agreement, which also carries a three-year option, guarantees Lambert a minimum of $13 million in the first three years of the contract and $41 million over the full term of the contract. The company will employ more than 100 people. More than 90 employees are current retail employees of The Paradies Shops. 

That's A Winner!: Lambert Photo of the Week

Actors and actresses hired for a regional McDonald’s commercial surprised passengers with coffee and breakfast.

Lights! Camera! Action! Lambert-St. Louis International Airport hits the big time! Young actors and actresses hired to participate in a McDonald’s commercial shoot surprised passengers in the American Airlines baggage claim with coffee and breakfast. The surprise #Good Morning STL commerical shoot came complete with confetti, music and a McDonald’s team yelling "Good Morning! You’re a winner!" to unassuming passengers. For the most part, the passengers deemed winners and those observing seemed to be ‘loving it.’ All of the passengers in the vicinity were winners as McDonald’s representatives walked around the Terminal 1 baggage claim area offering coffee, a breakfast sandwich and free coupons. The commercial is slated to advertise on stations throughout the region. 

Lessons Learned: Lambert Photo of the Week

St. Louis Convention and Visitor’s Commission’s Brand Experience Trainer Lorraine Gustavis outlines customer service excellence.

Customer service is taking center stage at Lambert Airport in 2013. St. Louis Convention and Visitor’s Commission’s Brand Experience Trainer Lorraine Gustavis shared tips on providing great customer service to passengers and visitors. The Brand Experience expert was the guest speaker for the monthly Catch Us Giving great customer service seminar. Gustavis says passengers and visitors will recognize a ‘fake’ smile, so she suggests sharing a genuine smile and having a positive attitude. Lambert Authority, partners, airlines and tenants were among those who showed up to add some new customer service tips to their repertoire.

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