Erica Turner (left) and Artinces Hawkins with Huntleigh provided excellent customer service to a young passenger who was beaten up by her boyfriend and dropped off at Lambert Airport with her baby. Artinces saw the young lady and noticed she had been in the airport most of the day. She later found out the young lady couldn't afford a ticket for her child and check her luggage. Artinces paid $220 so the young lady could take her luggage with her. Erica Turner paid for the young lady and her baby to stay in a hotel room because she couldn't a flight out until the next day. Erica and Artinces went beyond the scope of their everyday duties to provide excellent customer service to a passenger. The young lady was very appreciative.
Kerrie Keane of Southwest Airlines was commended for making the day of a passenger who flew to St. Louis to photograph the Venus transit. The passenger was afraid his luggage wouldn't arrive in time. His luggage contained the equipment he needed to photograph the rare Venus transit. But when he talked to Kerrie she assured him his luggage would arrive in time and she would contact him. She did and the passenger was able to capture the Venus transit. He praised Kerrie for her professionalism and kindess.
A sneak peek at the new skylight view from the lower level in Terminal 1.
Sneak peek alert! Here’s a look to the the very near future. It’s the full skylight view as seen from the lower level of Terminal 1. An escalator and sign structure used to fill this void. As part of the on-going Airport Experience renovations, crews are midway through the build-out of a permanent atrium between the ticketing level and the lower level. This will give folks a sky view of sorts from the lower level as natural light spills through the open space. The rectangular floor opening will be the perfect frame for Lambert’s LED light show, too. The skylights in the terminal domes are awash in color nightly.
An F-4 Phantom takes off from Lambert Friday after a cross country fuel stop.
She’s an endangered species as far as war fighters go. An F-4 Phantom returned home briefly on Friday to Lambert’s airfield where McDonnell Douglas built more than 5,000 of the jets. The F4 Phantom was a critical aviation weapon beginning in the ‘60s. Today, there are fewer than 75 still flying. This jet is living its final years flying target practice missions for weapons testing at Tyndall AFB in Florida. While refueling, Boeing employees got a sneak peak at their own systems at work that enable the plane to be controlled remotely. On the side, the plane makes its round to a number of airshows. The pilot of this F4 was heading to the Sioux Falls Air Show.
Leonardo Nierman’s Sensación de Vuelo (Flying Sensation) has been flying under St. Louis skies for one year.
There’s thousands of ways to capture the beauty of Leonardo Nierman’s sculpture, Sensación de Vuelo, all depending on the mood of the skies above. The steel ribbon sculpture - Flying Sensation- was installed outside Lambert’s Terminal 2 exactly one year ago with great fanfare. The work by the internationally recognized Mexican artist was a gift to St. Louis on behalf of the people of Mexico. It was the first major art donation to the airport in more than two decades and the first art installation outside of Lambert’s terminal since 1970.
The start date and schedule times are still pending, but Southwest Airlines has made a big push to bring back large jet service between Washington DCA and St. Louis starting this fall. Southwest,
which bought restricted slots from another airline, will provide two daily
roundtrips between DCA and STL with ticket sales expected to begin late July or
August. The service is expected to begin by early October.
The specific schedule for the new flights is pending a decision by the
Department of Transportation (DOT) and the Federal Aviation Administration
(FAA) regarding a request by Southwest to modify the slot times that were
originally assigned to the previous carrier.
This is great news for our regular DC commuters. For some time, we've had more fliers than non-stop seats between St. Louis and Reagan National. Southwest has responded to our strong market. It is Lambert’s largest carrier currently providing 94 daily
flights to 33 destinations. Southwest will also begin two new daily non-stop
flights between St. Louis and San Antonio beginning August 12.
5-year old Junior Holt meets Liberty the Bald Eagle at the Lambert USO prior to a flight back home to Fairbanks, Alaska.
We celebrated our nation’s liberty this week. At Lambert, we also celebrated a surprise visit by Liberty the Bald Eagle, who is an inspirational resident of the World Bird Sanctuary in St. Louis. Liberty and her handler, Teri Graves, stopped by the USO in Terminal 1 for a few photos, like the one with 5 year old Junior Hold of Alaska. Liberty was rescued from the wild after being permanently injured. He’s now a feature in the Sanctuary’s far reaching Eagle educational programs. After a few photos, Liberty and his team flew from St. Louis to Kansas City for a show at the KC Riverfest.
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Avoid parking fees the next time you pick up a passenger. Lambert provides free waiting zones for motorists near each terminal.