Earlean Hopson of OHM Concessions gives a victory dance after winning a prize at the Catch Us Giving Annual Celebration this week.
A lot of hands were up celebrating and clapping this week at Lambert’s 3rd Annual Catch Us Giving Awards Celebration. More than 150 Airport employees were honored for being caught for giving great customer service in 2012. The Catch Us Giving program received more than 400 nominations in 2012 from customers, passengers and other visitors. Monthly winners throughout the year received special recognition in the program. The Catch Us Giving Ambassador of the Year was Sunni Jefferson with Go Best Express. All nominees and winners had the chance to win prizes at the event, including a pair of round trip tickets on American Airlines.
Airport Terminal Services also Unveils New Blending Process for Kilfrost DFSustain
Lambert-St. Louis International Airport (STL) is the first in the United States to use a new bio-based de-icing fluid that is more environmentally friendly and more cost effective for commercial carriers. Airport Terminal Services (ATS) began using Kilfrost DFSustain Type 1 bio-propanediol for its de-icing operations earlier this month. ATS, based in St. Louis, serves several major airlines at Lambert and other airports across North America. ATS currently de-ices approximately 30 percent of STL commercial aircraft traffic.
DFSustain is derived from a renewable and sustainable source that produces less greenhouse gas emissions compared to traditional fossil-fuel based de-icing fluids, such as ethylene and propylene glycols. DFSustain is currently in use by major international carriers such as All Nippon Airways, Air New Zealand and LATAM airlines.
“ATS wanted to support the Airport’s sustainability initiative and be an active green member of the community,” said Brian Wood, ATS Vice President of Operations & Customer Service. “We have the ability to now blend the deicing fluid specific to the local weather conditions, mitigating the impact to the environment, while using a more bio-friendly product.”
ATS installed a new Type 1 Glycol Blending System at Lambert which is manufactured by Liquid Automation Systems. The system allows for ATS crews to customize the de-icing mix on site based on weather conditions. This has the potential to reduce material costs which in turn can reduce the environmental impact associated with aircraft de-icing operations. Lambert is the 4th ATS location where the new de-icing blending system has been installed. Other Airports include Edmonton, Calgary and Moncton.
“The next generation de-icing fluid and the new de-icing blending system are perfect examples of the types of iniatives we are encouraging of all of our Airport partners to undertake as we accelerate our sustainability program at Lambert,” said Lambert Director, Rhonda Hamm-Niebruegge. “We hope and anticipate that this type of operation will grow at Lambert and be adopted at other airports in the U.S.”
Lambert’s sustainability program crosses all operational platforms with a commitment to integrate economic, social and environmental aspects into new projects, existing operations and management strategies while providing a quality service to the St. Louis region.
Lambert has been a regional leader in the use of alternative fuels for more than two decades. More than 50 percent of the Airport’s fleet and operations vehicles run on alternative fuels (Compressed Natural Gas & Bio-Diesel). The first public CNG fueling station in the region will soon be built on Airport property. Most recently, the Airport introduced electric work vehicles into its fleet and offers free electric charging stations at its public parking lot operation, Super Park. Lambert also introduced food composting in Airport restaurants in 2012.
Delta flights lined up for de-icing on Thursday, February 21.
The biggest snow storm in two years hit the Midwest this week. The winter storm, or snow surge, hit Lambert beginning at 10 a.m. on Thursday causing havoc for the rest of the day. At times, the snow was falling an inch or more an hour. Airlines cancelled more than 300 flights on Thursday. Airlines operated as much as possible getting flights in and out of Lambert before the worst of the storm impacted the area. Lambert airfield crews cleared snow off runways, taxiways and ramps through the storm well into Friday to keep the airfield operational. A majority of flights were back on schedule for Friday. Lambert recorded more than five inches of snow during the storm.
Metro customers will be transported by bus shuttles to MetroLink stations between the Airport and the Wellston MetroLink station during the construction. Airport passengers can expect 10 to 15 minute delays beginning at 10 p.m. Friday, February 22. During the MetroLink service shutdown at the Airport Saturday and Sunday, MetroBuses will pick up and drop off passengers at both Terminal 1 and Terminal 2. Signs will be in place to notify passengers of the detour to the temporary Metro shuttle pick up zones this weekend.
Airport Metro passengers should allow for an extra 30 minutes for their commutes Saturday and Sunday. Metro has provided full details about the temporary MetroLink service changes. Click here for more information.
Regular MetroLink service will resume by the start of service Monday, February 25.
Lambert-St. Louis International Airport is fully operational after the Thursday storm that resulted in Airlinces cancelling more than 300 flights to and from STL. Airlines will work Friday to return to normal operations while trying to accomodate their passengers who were affected by Thursday's flight cancellations.
As of 7:30 a.m. Friday:
Due to winter storm conditions on area roads there are long delays for taxi service and area bus shuttles. Service will remain limited until road conditions improve. Hotel shuttles are also operating but service may be delayed.
Travelers are being urged to use MetroLink train if they have destinations for downtown St. Louis or other stops along the MetroLink route.
As of 2:45 p.m. there have been 169 arriving and 157 departing flights cancelled through midnight Thursday evening. Lambert usually has nearly 500 flight operations on a typical day.
The Airport remains open and runways are operational. There is still some flight activity that has yet to be cancelled from a few airlines. American Airlines, Southwest Airlines, US Airways and United have all cancelled their flights for the rest of the day.
The Airport remains open with full restaurant, bar and concession services for both terminals. Airport crews continue to clear snow from runways, taxiways, ramps on the airfield. Crews are continuing to clear snow on roadways, parking surfaces and pedestrian areas as well.
Southwest Airlines is the latest to cancel all remaing flights on its schedule for Thursday, Feb. 21 at Lambert-St. Louis International Airport.
As of 2:30 p.m. Lambert airlines have cancelled 167 arriving flights and 156 departures through late Thursday evening. American and United Airlines have announced that any flights prior to 8 a.m. on Friday, February 22 are also cancelled. Any additional decisions on cancellations by the airlines will be made later tonight after the storm moves out of the St. Louis area.
Lambert Airport remains open and crews continue to keep runways, taxiways and ramp areas operational. Delta Airlines is still operating some flights this afternoon but conditions could still change and lead to additional cancellations.
Airport operations in all concourses remain open including restaurants and some stores. Restaurants are still operational in Terminal 1 and Terminal 2 as well.
St. Louis travelers with tickets for Friday and beyond should continue to follow flight status directly with their airlines for the latest information. Most airlines are relaxing their flight change policies because of the winter storm.
US Airways has cancelled all remaining flights into or out of Lambert-St. Louis International Airport for Thursday, February 21 as a result of the storm.
This is in addition to remaining flight schedules for American Airlines and United Airlines that will go into effect at 2 p.m.
As of 1:15 p.m. there have been 138 arriving flights and 128 departing flights cancelled, which is more than half of a typical day's schedule (500 flights) at Lambert.
The Airport remains open and there are still scheduled flights departing and arriving at Lambert. Ticketed passengers or those picking up passengers are urged to contact their airlines for the latest flight status or check Lambert's flight information page here.
New Update Info: flight cancellation totals and American Airlines announcement.
As of 12:30 p.m. Airlines have cancelled a total of 121 Arriving Flights and 109 Departing Flights for Thursday, Feb. 21. These are flights through midnight tonight.
American Airlines has announced it will be cancelling all remaining flights in and out of Lambert after 2 p.m. today. In addition, Arriving and Departing Flights before 8 a.m. Friday, Feb. 22 are also being cancelled by American Airlines. United Airlines has also announced a similar timeline for their cancellations...from 2 p.m. through 8 a.m. Friday.
The Airport remains open as well as all runways. Lambert Airfield crews are actively clearing runways, taxiways and ramp areas through this storm. Airport crews are also treating all roadways and pedestrian areas around the Airport.
Anybody with flight reservations for Thursday or Friday are urged to contct their airlines directly for the latest status updates on their flights. Those picking up passengers at Lambert on Thursday or Friday should also call ahead or check flight status on Airport's flight status page here.
As of 11:30 a.m. Lambert Airlines are reporting that a total of 95 departing flights and 86 arriving flights have been cancelled for Thursday, Feb. 21 at Lambert-St. Louis International Airport. These are flights through midnight Thursday. During a typical day, Lambert has nearly 500 arriving and departing flights on 11 air carriers. The Airprt remains open. All runways are open.
Airline are de-icing aircraft for departing flights with snow and some sleet that started at Lambert after 10 a.m. this morning.
United Airlines and Air Canada is reporting that it is cancelling all arrivals and departures through Lambert after 2 p.m. Thursday. In addition, all morning departures before 8 a.m. on Friday, February 21 have also been cancelled. The airline says it is offering travel waivers for those customers affected by weather and cancellations.
Avoid parking fees the next time you pick up a passenger. Lambert provides free waiting zones for motorists near each terminal.