Airport Information and Services
- Airport Information Booth
- Wi-Fi
- Visitors Information Booth
- Airport Paging
- USO
Main Terminal: Baggage claim between carousels MT4 and MT5
East Terminal: Baggage claim between doors ET 14 and ET 12
Lambert’s Airport Information booth provides assistance to passengers and other airport visitors with information on baggage claim locations, ticket counters, meeting areas, ground transportation directions, hotel shuttle services and more.
Hours of operation: 7a.m. – 11 p.m. daily. 314-890-1333.
Wi-Fi
Lambert-St. Louis International Airport® offers Wi-Fi (wireless Internet service) to allow our passengers and visitors to stay connected to home or office. Enjoy high-speed connectivity using your credit card or an existing account with a number of roaming partners. Lambert’s Wi-Fi system is provided by Concourse Communications.Cost
Access cost is $7.95 per day, charged upon connection (with access up to 24 continuous hours) for users who do not have a Wi-Fi subscription. This is a flat fee; it is not pro-rated. Wi-Fi users can access service across a majority of areas in the terminals and concourses at Lambert St. Louis International Airport. Plus, it enables full internet access at over 60,000 more locations for the same time period.Users who already have a wireless access subscription may access the Internet using their own provider accounts. Concourse Communications currently has Roaming Agreements with AT&T Wi-Fi, Boingo, iPass, T-Mobile, Go Remote and Orange France. The cost to the user will be in accordance with their specific subscription agreement.
Free Websites
Users can access the Lambert St. Louis International Airport website for no charge. This allows users to get the latest airline arrival and departures, travel guides and even food and beverage information for free. Users at Lambert Airport can also access several St. Louis travel and tourism websites for free: Explore St. Louis, St. Louis Gateway Arch, St. Louis Metro (Bus and Rail), St. Louis Regional Commerce and Growth Association and the St. Louis Downtown Partnership. These links are displayed on the main Wi-Fi welcome page.To access the Internet:
Enable Wi-Fi device. Launch your Internet Browser. If you do not see the “Welcome to Wi-Fi, Lambert St. Louis International Airport” page, then you can configure your network by changing the wireless SSID (or network identifier) to “concourse” (no quotes, lowercase). If you do not have an existing account, you can signup for a full day (up to 24 hours) session for $7.95 or you can choose a subscription option. For Help, call toll-free 1-800-880-4117 or contact your wireless internet provider.
The St. Louis Convention & Visitors commission operates booths in the baggage claim areas of both Lambert terminals offering advice, information and directions for events and attractions in the St. Louis Area.
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 One-way paging is done daily from 7am till 11:00pm at the information/paging booth, call 314-890-1333.
One-way paging means that there are no courtesy phones for the paged person to use to respond.
A one-way message can be broadcast in either terminal and on any of the concourses. |
The James S. McDonnel USO is located in the Main Terminal across from baggage carousel M6 and in the East Terminal on the lower level. In 2006, the USO had 115,000 military visitors. Military visitors receive free food and soft drinks, given a place to rest/sleep or watch television, provided books and magazines, luggage storage, and the ability to check their e-mails. Open 24 hours per day, seven days a week. The USO is staffed by a group of 560 volunteers. Each shift is staffed with 2 to 6 volunteers. USO funding is 100% from private tax-deductible contributions. President Franklin D. Roosevelt started the USO on February 4, 1941. The USO has been at the Airport since September 14, 1981
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Click on USO logo to link to web site |
- Post Office
- Airport Interfaith Chapel
- Wheelchair Assistance
- ATMs
- Shoe Shine
- Airport Group Services
 Lambert-St. Louis International Airport operates a full-service postal branch west of the Main Terminal baggage carousels between doors MT 17 and MT 18.
Hours of operation: 8:30 a.m. – 12:30 p.m. and 1:30 p.m. – 4:30 p.m. Monday – Friday. |
 St. Louis Airport Interfaith Chaplaincy, Inc. was founded as a not for profit corporation in 1985. Construction of the current chapel was completed in early 1991. The Airport Interfaith Chapel currently has 16 volunteer chaplains. The Chaplaincy each year holds on average 580 Protestant and Catholic services. Chaplaincy also maintains prayer rugs to be used by travelers of the Muslim faith.
These chaplains will spend approximately 2,500 hours walking the terminals and concourses to assist travelers at the Airport. The chapel is open 24 hours a day, seven days a week for private prayer and meditation. Funding to operate the chapel comes through donations from local denominations, congregations, individuals, corporations, and foundations. Contact person for the Airport Interfaith Chapel is Deacon Arnold Krieger at 314-427-8787. |
Wheelchairs have replaced electric carts on all concourses. There are several areas to secure a wheelchair and attendant for any concourse:
- At the Departure roadway, your airline's skycap can order the wheelchair.
- At your airline's ticket counter, the agent will be able to order the wheelchair.
- At the security entrance for your gate, the security personnel can order the wheelchair.
Note! The wheelchair attendants are available from 6 a.m. until 11 p.m.
The following banks provide ATMs:
| Main Terminal: | |
| Commerce | |
| Bank of America | |
| UMB | |
| Regions | |
| US Bank |
| East Terminal: | |
| Commerce | |
| UMB | |
| Regions | |
| US Bank-Only ATM provider on the concourses. | |
| Concourses ABC |
Two of a Kind Shoeshine:
Operates five locations at Lambert-St. Louis International Airport.
| Concourse A: | |
| Across from gate A2 | |
| Concourse C: | |
| Adjacent to gate C18 | |
| Main Terminal: | |
| West End, Lower Level next to Airport Administration Offices | |
| East End, Lower Level adjacent to the Bookmark | |
| East Terminal: | |
| Adjacent to gate E-12 |
Lambert-St. Louis International Airport offers services for small to large groups to assist organizations or traveling parties with welcome tables and signage. Lambert can also assist groups in finding the best ground transportation options. These services are free of charge.
1. WELCOME TABLESMain Terminal: Lower Level baggage claim. Lambert offers space called “The Meeting Place” for groups to meet their arriving members and/or distribute information for their particular group event. "The Meeting Place" is next to baggage carousel M1. It has a built-in counter with three chairs. East Terminal: Lower Level baggage claim. Lambert will set up a temporary meet/greet location. The location is between the East Terminal escalator and the baggage carousels. 2.GROUND TRANSPORTATIONRequests or questions should be directed to Airport Properties Department. Contact: Ann Linhorst 314-551-5020 or Ann Linhorst 3. BANNERSLambert requires that group banners be approximately 3 feet deep x 10 feet long and have "Welcome to St. Louis" in the message. Banners should also have standard grommets. We have standard locations that banners are placed to ensure maximum exposure in the airport. Additional banners: Inside the concourse areas A – B – C – D, as requested. For more information: Judith A. Prather |
- Foreign Currency Exchange
- Banking
- Police
- Airline Club
- Hotel and Motel
 Foreign Currency Exchange is provided by US Bank at its Main Terminal branch location in the lower level, adjacent to the C/D checkpoint. Passengers should contact the bank directly for available currencies at 314-429-1248. |
 US Bank operates a branch at the airport in the lower level of the Main Terminal, adjacent to the C/D checkpoint. General operating hours are Monday-Friday, 7:30 a.m. – 5:30 p.m.: Sunday 1 p.m. – 5 p.m. |
Location: Main Terminal Lower Level near door MT 18 |
Emergency Dispatcher: (314) 426-8100
 American Airlines operates an Admirals Club® offering members individual workstations, computers with internet access, local and long distance telephones, showers, children’s rooms, music rooms, complimentary coffee, tea, soft drinks and other amenities.
Location: Between Concourses B and C, just beyond the C/D security checkpoint |
 Main Terminal:
Toll Free Hotel/Motel Phone Centers are located in the lower level baggage claim at doors MT12, MT 17 and MT 18. Passenger Pickup: exit lower level through door MT 18.
East Terminal: |
