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Terminal 1

Airport Information Booth
Located between baggage claim carousels 4 & 5.
Hours of operation: 7:00am-11:00pm daily or call (314) 890-1333.

Emergency Dispatcher: (314) 426-8100
Non-Emergency, General Info: (314) 890-1370
Lost & Found: (314) 890-1370
Located near exit 18 of the Lower Level

Animal Rest Areas
Located on the Ticketing and Departures Level outside exit 6.

The following banks provide ATMs in Terminals 1 & 2:

  • Commerce
  • Bank of America
  • US Bank

Automated External Defibrillators (AED)
Terminal 1 Upper Level Near Exit/Entry 4

Terminal 1 Upper Level Near Exit/Entry 6

Terminal 1 Lower Level Near Baggage Carousel 1

Terminal 1 Lower Level Near the A Concourse Security Checkpoint

Terminal 1 Near Gates C6, C23


American Airlines Federal Credit Union is located Upper Level-Entry/Exit 2. General operating hours are Monday-Friday, 8:00am-4:30pm. Closed Saturday and Sunday.

US Bank is located in the mid level - C Concourse security checkpoint. General operating hours are Monday- Friday, 8:00am-5:00pm.

Hotel and Motel
Toll free hotel/motel phone centers are located in the lower level baggage claim at doors 12, 17 and 18.

Interfaith Chapel
Located in the lower level of Terminal 1 near Exit Door 11 and open 24 hours a day, seven days a week.

Catholic Mass
Monday-Friday 12:00pm and 4:30pm on Saturday.

Protestant Services
Sunday 10:00am & 11:00am in the Airport Chapel.

Passenger Pickup
Located in the exit lower level through exit 18.

Language Assistance
Available at the Information & Paging Booth and Baggage Claim daily from 7:00am-11:00pm or call (314) 890-1333.

Meeting Rooms
Private banquet and meeting space available in the west end of the Ticketing Level. Contact HMSHost for reservation information at (314) 280-1292.

Mail Drop-Off
Located in the lower level between exit 17 and 18. The last collection is 4:30pm, Monday-Friday.

Public Telephone
Long distance phones, local phones and TTY devices are located throughout the Upper Level, Mid-Level, C Concourse and A Concourse. 

Information: Free Local Calls

  • No Credit Card or Coins Needed
  • No Long Distance, Collect or International Calls
  • No Incoming Calls
  • Not For Employee Use

Information: Long Distance, Collect & International Calls

  • All Major Credit Cards Accepted
  • No Incoming Calls
  • No Local Calls
  • Not For Employee Use

Concourse A: Gate A5

Concourse C: Gate C3

Terminal 1: West End, Mid Level near Airport Administrative Offices. 

Terminal 1: East End, Lower Level across from the U.S. Bank. 

Hours of operation: 5:00am-6:00pm Daily 

Open 24 hours per day, seven days a week and located across from baggage carousel 6. For more information call the James S. McDonnell USO at (314) 429-1234 or log onto

Visitors Information Booth
Located in the baggage claim area. For St. Louis visitor information call (800) 916-8938, Monday-Friday and (314) 423-5855, weekends 9:00am-5:00pm.

Wheelchair Assistance
Offered daily between 6:00am-11:00pm and can be requested through your airline. 

Access cost is $7.95 per day with access up to 24 continuous hours. For help, call toll-free (800) 880-4117.