Airport Information & Paging
Provides free paging (voice and visual for hearing impaired), and assistance and information on baggage claim locations, ticket counters, meeting areas, ground transportation directions, hotel shuttle services and more.
Phone (314) 890-1333
Hours of operation: 7 a.m. –11 p.m. daily
Location: Terminal 1 between baggage claim carousels 4 and 5.
Civil Rights, Accessibility and ADA
St. Louis Lambert International Airport (STL) strives to serve the needs of all our travelers. We hope your travel experience through the Airport is an enjoyable one. We offer this information to familiarize you with the Airport’s services and facilities that are available to travelers with disabilities.
Learn more on our Civil Rights, Accessibility and ADA page.
Banking and Foreign Currency Exchange
US Bank operates a branch at the airport offering full banking and foreign currency exchange services. They are located on the lower level of Terminal 1, near the C Gates security checkpoint. Hours of operation are Monday - Friday, 8:00 a.m. – 5:00 p.m. They can be reached by phone at (314) 429-1248
Children's Play Port
The St. Louis International Play Port, presented by The Magic House St. Louis Children’s Museum, is located in the C Gates near gate C3. This is a transportation-themed educational play exhibit featuring a kid-sized plane, air traffic control tower and a kids-version of the MetroLink light rail train.
Toll Free Hotel/Motel Phone Centers are located in the lower level baggage claim at doors 12, 17 and 18. Passenger Pickup: exit lower level through door 18.
Toll Free Hotel/Motel Phone Center in lower level near door 12. Passenger pickup: lower level at exit door 15.
St. Louis Lambert International Airport has three Lactation Suites in all concourses for nursing mothers or travelers who need to breast pump.
Near Gate A10
Near Gate C9
Near Gate E33
All Lactation Suites are ADA-compliant and equipped with a sink, power outlets, and a full-back club chair with a moveable arm table. Mothers needing to nurse or breast pump can send a text message to receive a code that will unlock the door. Additional amenities include a moveable ottoman and a bench for additional seating or a place to store travel items during the use of the space.
To gain access to the Lactation Suite, travelers should look for the sign near the door that gives a number to text. A code will then be texted to your mobile phone to gain entry.
Lost & Found
The St. Louis Airport Police Department maintains a lost and found section. Inquiries may be made Monday thru Friday from 9 a.m. – 4:00 p.m., Central Time, at (314) 890-1370.
The Transportation Security Administration (TSA) also recovers lost items. Call (314) 595-0423 to inquire about lost items that may have been recovered by the STL TSA office.
It is recommended that passengers with lost items contact the respective airlines as well.
Tourism & Visitor Information
Explore St. Louis operates booths in T1 and T2 bag claim areas, offering advice, information and directions for events and attractions in the St. Louis Area. For St. Louis visitor information call 1-800-916-8938, Monday-Friday and (314) 423-5855, Weekends 9 a.m. –5 p.m.
Luggage carts rent for $5 and are available in T1 and T2 bag claims, and along Departures Drive of Terminal 1.
Due to COVID-19, the St. Louis Interfaith Chaplaincy has suspended weekly worship services at STL. The chapels remain open for prayer and contemplation.
Every week chaplains offer prayers for the airport travelers, guest and staff. They are praying for a swift conclusion to this pandemic, but in the meantime if you need to speak to a chaplain you can call or schedule a meeting at (314) 427-8787.
Service Animal Relief Areas (SARA)
St. Louis Lambert International Airport offers relief areas for service animals at multiple locations outside the terminals and in each concourse accessible to all passengers.
- T1 Exterior near Exit 6
- A Gates near A16
- C Gates near C24
- T2 Exterior near Exit 15
- T2 E Gates near E4
- T2 E Gates near E40
The James S. McDonnell USO is located in Terminal 1 across from baggage carousel M6. A USO satellite facility is located in the lower level of Terminal 2. The USO serves military visitors (official ID required). Visitors have access to rest and sleep areas, television viewing, a computer center and free luggage storage.
Terminal 1 USO – Bag Claim near Carousel 6. Open 24 hours per day, seven days a week.
Terminal 2 USO – Bag Claim near exit 11. Open 7 a.m. - 6 p.m. Mon-Fri.
Phone: (314) 429-1234
There are five Airport Shoeshine locations at St. Louis Lambert International Airport.
- Concourse A near Gate A3
- Concourse C near Gate C3
- Terminal 1 west end, lower level next to Hudson
- Terminal 1 east end, lower level, near C Checkpoint
- Terminal 2 near Gate E14
St. Louis Lambert International Airport offers 60 minutes of free Wi-Fi (wireless Internet service) per day to allow our passengers and visitors to stay connected to home or office. STL's Wi-Fi system is provided by Boingo. Additional time is $7.95 per day. For Help, call toll-free 1-800-880-4117 or contact your wireless internet provider.