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Construction on Arrivals Drive in Terminal 1 has impacted regular passenger pickup locations. For more information, including maps of the new temporary pickup locations, click here

Lambert Opening Three New Service Animal Relief Areas in Secured Areas

Posted on October 04, 2016 in Media Releases

Lambert-St. Louis International Airport is making it easier for travelers with service animals with the debut of new indoor Service Animal Relief Areas (SARA) in each of the airport’s concourses. 

SARA’s are now open in Concourse C (near gate C24) and Concourse A (near gate A16). The third SARA will open in Terminal 2 near gate E4 by October 14. These additional facilities will benefit passengers flying with service animals and pets because they can use the new facilities without having to leave the secured areas. The post-security facilities comply with new federal regulations for improved accessibility at major airports in the U.S.    

“This is another step in improving the travel experience for all of our passengers, especially those who rely on service animals to travel,” said Lambert Director Rhonda Hamm-Niebruegge. “Now those passengers with long layovers or connecting flights can more easily accommodate their animals with these new facilities without the hassle of going back through a security checkpoint.”

Each of the indoor SARA’s features a 100 sq. ft. wheelchair accessible space that includes a low profile tub covered with artificial turf and a decorative fire hydrant. A hose attached to the wall allows for easy cleanup of liquid waste. A dispenser for bags allows passengers to throw away the remaining animal waste. A sink is also provided for passenger use. Airport’s janitorial teams will monitor the areas to maintain cleanliness.  

Travelers still have the option to use the Airport’s existing SARA’s located outside Terminal 1 (Door 6) and Terminal 2 (Door 15) before or after a flight. Those facilities were installed in 2009.